Privacy Policy

Last updated: Sep 11, 2025

Tranced Out is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing/shipping address

  • Payment details (processed securely via third-party providers)

  • IP address, browser type, and website usage data

  • Any other information you voluntarily provide

How We Collect Information

We collect personal information directly from you when you:

  • Visit our website

  • Make a purchase

  • Subscribe to our mailing list

  • Contact us for support

  • Engage with us on social media

We may also collect limited information automatically via cookies, analytics, and tracking technologies to improve website performance.

Purpose of Collection

We collect and use your information to:

  • Provide products, services, and customer support

  • Process and manage orders

  • Send updates, marketing, and promotional communications (if you opt in)

  • Improve our website, services, and user experience

  • Comply with legal and regulatory obligations

Disclosure of Information

We may disclose your personal information to:

  • Service providers (e.g., payment processors, shipping companies, IT support)

  • Marketing and analytics platforms (only with your consent, where required)

  • Legal, regulatory, or enforcement authorities if required by law

We will never sell your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
However, no method of online transmission or storage is 100% secure.

Overseas Disclosure

Some service providers we use may store or process data overseas. Where this occurs, we ensure reasonable steps are taken to comply with Australian privacy laws.

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, outdated, or incomplete.

Please contact us at [Insert Contact Email] to make such a request.

Direct Marketing

If you have opted in, we may send you promotional materials. You can opt out at any time by using the “unsubscribe” link in our emails or by contacting us directly.

Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Improve user experience

  • Analyse traffic and site performance

  • Deliver targeted advertising (if applicable)

You can manage or disable cookies through your browser settings.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us at trancedoutradio@gmail.com

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Website: https://www.oaic.gov.au

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

For questions or concerns regarding this Privacy Policy, please contact us at:

Tranced Out
Email: trancedoutradio@gmail.com